Privacy policy

This Privacy Policy explains how Autovilia ("we", "us", "our") collects, uses, and protects your personal information when you visit autovilia.com or make a purchase from us.

Information We Collect

  • Contact details: name, email address, and phone number
  • Order details: shipping and billing address and items purchased
  • Payment information: processed securely by our payment providers; we do not store full card details
  • Device and usage data: IP address, browser type, and pages viewed, collected through cookies and similar technologies

How We Use Your Information

  • To process and deliver your orders and send order updates
  • To answer your questions and provide customer support
  • To prevent fraud and keep our store secure
  • To send marketing emails, only if you opt in (you can unsubscribe at any time)
  • To improve our website and product selection

Sharing Your Information

We share information only with service providers that help us run our store, such as Shopify (our e-commerce platform), payment processors, shipping carriers, and analytics and advertising partners. We never sell your personal information.

Cookies

We use cookies to keep your cart working, remember your preferences, and understand how visitors use our website. You can disable cookies in your browser settings, but some parts of the site may not work properly.

Data Security

All payments are processed through secure, encrypted (SSL) connections. We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by emailing us at support@autovilia.com. California residents have additional rights under the CCPA, including the right to know what information we collect and the right to request deletion.

Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Information

Company name: Autovilia
Business Address: 260 Manning Road SW, Apt 104, Marietta, GA 30064, United States
Business email: support@autovilia.com
Phone: +1 (718) 873‑1280
Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)

Support Information: Our dedicated customer support team is here to assist customers across the United States. We aim to respond to all inquiries within 24 hours on business days and are committed to providing fast, friendly, and professional support.